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Our Services - Overview
 

Helping you address every customer-service need.

 

Remember that old TV show Cheers? One thing’s for sure —we’d all rather spend our days where everybody knows our name … and treats us right. A welcoming atmosphere drives customer loyalty, and boosts employee retention and a company’s chances of long-term success.

Triangle Concierge helps companies and organizations, as well entrepreneurs and individuals, tap into a range of strategies and services that span the lifestyle management and concierge industry.

 
 
Are you a company or organization?
 
Learn about our Corporate Consulting.

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Are you an entrepreneur or individual?
 

Learn about our Training and Workshops.

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See our client successes
 

Triangle Concierge’s intensive training programs and services have been put to the test, and they work.  

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Meet Katharine

Professional speaker, author, trainer, and industry expert behind Triangle Concierge.  

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The knowledge I gained from attending your workshop was life changing for me! I received so much more than just "book knowledge". The personal testimonials and inspirational messages from you were so touching and motivating. Your presentation style and impeccable personal touch are both testaments of what creates and cultivates your successful businesses. I highly recommend your workshop to anyone thinking of starting a concierge/lifestyle management services business. Lori Dugan, Cincinnati, OH

Just a quick email to give you my impressions on the class last week.  GREAT!  Despite me being my usual quiet self I soaked quite a bit of info from listening (as I usually do :) and had fun.  The venue and meals were first class which was a very nice surprise!  (Sorry, but I wasn't expecting it to be that nice).  The info that I received while there answered all of the questions that I came in with and it sent me out with plan of action and enthusiasm to get started.  Likewise the additional materials that came with the seminar have kept me in the game and are solidifying the things that are important for start up in this business.  I very-much enjoyed both yours and Ron's teaching.  The passion that you both have for this young industry (and it's new recruits) is easy to see.  I look forward to starting the business and seeing you again soon... probably talking with you even sooner! Thanks again! Michael Lauterbach, Newton, IA

I am so happy that I was able to participate in your Concierge workshop last week.  The information I learned regarding the structuring of the business, establishing fees, setting up a vendor network and setting up a client base, is invaluable!  Not to mention your sessions on insurance liability and customer service which were right on.  Everyone needs to adopt a positive attitude, especially when dealing with other people, and your class certainly brought it all together.  This is the BEST workshop I have ever attended.  Thank you Katharine. Terri Seidita, President, Concierge Home Services, LLC, Pittsboro, NC

Katharine, thank you for your very thoughtful emails and of course for teaching an extraordinary course. I taught a course previously and know that we are all looking for feedback on what worked and what didn’t. Katharine, don’t change a thing. In my humble opinion, you’ve obviously polished areas of the course over time and it all worked fine. It was certainly a joy to attend, your information was current & accurate and well thought out, your presentation style kept everyone attentive and of course the food service was outstanding. Katharine, it was a pleasure to meet you and Ron and wishing you all the very best for continued success, health and happiness during this Christmas season and in the New Year. Vince Caputo, Coral Springs, FL


Realibility