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November 6 - 7
The
Concierge Masters SeminarTM
With
Katharine Giovanni
The
Capital City Club, Raleigh, NC
Space is limited to
25 people ... Sign up now!
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Join Katharine Giovanni,
acclaimed author and the world's leading
international concierge training
expert, in an information-packed workshop
that will teach you everything you need to
know about starting your own business.
Katharine has been
successfully teaching concierge for over a
decade! In fact, by the end of the workshop
you will have a greater focus on where you
want to take your business, and a better
working knowledge of how to get there!
The intimate size of this retreat guarantees
you'll receive the personal attention you
and your business deserve.
You'll get all
the information and products that you need
in two jam-packed days so that you can get
home and started fast! From software
to contracts to incredible networking with
fellow concierge ... you'll get it all.
Katharine is
one of the founders of the industry and is
the most sought out concierge expert in the
world. Come and see why she is considered the
best in the business. |
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"I don't think I can put to words through a email to tell you how grateful I am! I learned so much valuable information and met some people who I feel I will be life long contacts. You also managed to show me just how much I have accomplished!! For that I thank you more then I could ever say or show!!!! Thank you again for all your knowledge and hard work it is truly and greatly appreciated."
Lisa Moholt, Fairfield County Task Masters, LLC, New Canaan, CT
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Click the button to the right to hear an audio message about this workshop.
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A big thank you for all of the positive energy and information you gave during the workshop. I was most impressed with your humble and genuine spirit. You prove to me that if you have passion for something, you can succeed with integrity and honesty. As you said, there's enough business for all and I intend to make a difference in my own corner of the world. Thank you so much for the motivation and the information to take the leap.
Sue Ross, Lifestyle Management Entrepreneur,
Fort Wayne, IN
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If you want to network with people
from all over the world who are starting a concierge business, then this workshop is perfect for you!
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Course Outline
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Thursday
9:00 to 5:00 p.m.
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I would like to congratulate you on a wonderful and successful workshop. Your workshop was the best experience, time and money I have ever spent. One that I will always remember and cherish. Thank you!
Santeina M. Leslie, Charlotte NC |
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THE BASICS In this session you will learn all about
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- Company Name & Logo
- Legal Issues
- Insurance
- Financial needs
- Office set-up requirements
- Letterhead
- Business Cards
- Brochure
- Sales Kit
- Business Plan
- Database and software
- Website Creation and upkeep
IT'S ALL ABOUT THE
MONEY -- FEE-SETTING AND LOGISTICS
- How to
Set up your Services - a step by step guide on exactly what you should provide, how to set it up and the logistics behind it all.
- Everything you've ever wanted to know about Setting your Fees.
- What services are you going to provide?
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Friday
9:00 to 5:00 p.m.
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Thank you so much for all of the wonderful insight and direction that you provided. Learning in a small group was so helpful and I felt really motivated to get started, even after the first day with you! I cannot thank you enough for giving me the courage and knowledge to make it happen.
Lisa Iddon, Settlers, Atlanta, GA
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CONCIERGE LOGISTICS
- Logistics - exactly how are you going to do this??
- Setting up your Service Vendors and how to get commissions from them!
- How to set up a "Corporate" Concierge Service
- How to set up an "Lobby" Concierge Service
- Your Staff - what to look for and where to find them
- The many types of niches and how to
find yours
SALES AND MARKETING TIPS
- Sales and Marketing
- Customer service
- Public Relations
GOING ABOVE
AND BEYOND SERVICE -
HOW TO ACT LIKE A CONCIERGETM
- Public Relations and the Media
- International Protocol
- How to work with Celebrities
- Learn how to apply everything you've learned in real life.
- How do you act like a concierge? What do you do?
- Want Incredible Success? Harness the Power of Intuition
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Please note!
If you are considering
flying out on Friday, please make your
flight arrangements for a departure after
7:00 p.m. I'll speak right up to 5:00 p.m.
and you will not want to miss a minute of
it!
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 We really enjoyed the training course and our time in Raleigh. It was great to meet you
and Ron and all the people that attended the Triangle Training Workshop. We got a lot out of it, in fact, practically all one needs to know to start up a concierge business.
Tina Valentine ANZIIF (Snr Assoc) CIP, Project Officer, Guild Insurance and Financial Services Limited, Australia
"Katharine, what a wonderful workshop presented in Raleigh. The detail mentoring and information which was presented is priceless. I truly am now part of the explosion that is happening in the concierge industry. I will be sending all of my employees to your consultation firm. Triangle Concierge has indeed set the standard for training in the Hospitality & Concierge field, every business needs to get on board with Triangle Concierge Training, you have something extra that you impart to your students that money will never be able to buy. Thank you! Travis Walker, T&J Concierge Company
 "Thanks so much for the great training. Myra and I had a great time. You were wonderful. You have created an interesting and balanced workshop."
Debbie Morris and Myra Poppins, Island Lifestyles, Hilton Head Island, SC
"Thank you for hosting a wonderful seminar this week. I learned so much! I now feel like I have the tools I need to launch my business."
Karen Rheingans, Mundelein, IL
"What a pleasure! A pleasure to meet you and Ron on both a personal and professional level. This year I decided to "call in" all of the appropriate guidance and support and it showed up in spades when I met the two of you! The workshop was inspirational, validating, encouraging and quite educational. I feel much more confident now in starting this next chapter in 'the life of Brian'." Brian Mahan, Enlightened Concierge, West Hollywood, CA
 I just wanted to write and say how much I enjoyed the training session.The course content complimented
The Concierge Manual. Katharine, you gave a lot of valuable information in such a short period of time. The training content, the location, the food was exceptional. Many, many thanks for all your help. Keep up the good work.
Robin Williams, Mountaintop, PA
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Seminar Location |
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The workshop will be held at
The Capital City Club
in downtown Raleigh. The Club is in the Progress Energy Building at 410 South Wilmington Street on the 21st floor.
Please note that the Capital City Club does have a strict dress code of business casual (absolutely no blue jeans or shorts).
Dress for Success!!!
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Hotel Information |
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| A corporate rate has been negotiated with the Sheraton Hotel across the street at $125, based on availability. To reserve a room, please call (919) 834-9900 and ask for the "TRIANGLE CONCIERGE CORPORATE RATE" There is also a Clarion Hotel in downtown Raleigh that is a bit cheaper if you like. Their phone number is (919) 832-0501. You can walk to the Capital City Club from this hotel, but it's a healthy walk that will take you about 15-20 minutes. We suggest a car or taxi.
Lastly, there is a brand new Marriott
that just opened in downtown Raleigh.
Their phone number is (919) 833-1120. |
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Transportation Information |
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| You will be flying into RDU International Airport in Raleigh, North Carolina.
If you need transportation from RDU airport in Raleigh, there are several options for you. You can take a local taxi which costs $32 (and up) depending on traffic, or you can call White Horse Transportation at 888-624-6773 which costs around $40.00.
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Cancellation Policy |
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The registration fee is fully refundable as long as you cancel 2 weeks prior to the event. No refunds after this date. There will be a $50 cancellation fee. For product return, please
click here to read our refund policy.
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 What a wonderful experience!. The training was informative as well as motivational. Now we are off and running with a wealth of knowledge. Everyone that attends the training program has an advantage in the concierge business. I feel like we have been taught by the best and most experienced person in this field. Thanks for taking such good care of us; the food and the facility were first class.
Lori Scott, Delaware, OH
 Katharine, a HUGE Thank You for the investment in time, energy and resources. I definitely have a "road map to Success" as we start Carolina Concierge. I highly recommend your seminar to anyone either in the business or in the thought process of starting their concierge business.
Dee Culbertson, Carolina Concierge
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Registration
Fees |
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We accept Visa, Mastercard,
American Express, Discover, money orders and bank checks. Our apologies, but we do not accept personal checks.
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| An incredible
2-DAY PACKAGE that includes ... |
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 2-day attendance for one person
Morning coffee and tea
2 three course hot gourmet lunches
Afternoon soft drinks
Plus you'll also receive ...
- The Concierge Manual by Katharine Giovanni
- The Concierge Workshop Training Workbook
- Multi-Use Contract (on CD)
- Meeting/Event Planning Contract and Report (on CD)
- Service Vendor Agreement and Report (on CD)
- Sample Confidentiality and Non-Disclosure Agreement
(on CD)
- Three months of mentoring with Katharine and Ron Giovanni via email and telephone.
 A special logo to place on your website and other marketing materials that shows that your are
a graduate of the Triangle Concierge
Masters Academy.
A Certificate of Achievement
Plus ... as a special bonus
... All workshop attendees receive
a discount on Jackie Murphy's popular GOLD
PACKAGE of forms, templates and contracts.
Click here to read more about what
is inside of this incredible package.
This price is only available at the
seminar and will not be extended.
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Products will be given to you when you arrive at the workshop
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$797
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Earlybird
Special - sign up by October 6th
for $697 |
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The
seminar, combined with the
products and mentoring that you are receiving, are
valued at over
$2,000! |
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This
seminar is limited to 25
attendees only, so hurry and
register now. |
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PLEASE NOTE: If your company plans to send more than one individual to the workshop, then the second person from the same company may register for $100 less. All registrations from the company must be sent in at the same time. To register more than one person, please call us at 919-453-2850 to get this discount.
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 Thank you so much for your fantastic workshop. I am grateful for the resources you’ve provided. I know I would have been stumbling around for some time trying to figure things out. You covered things that I had not even thought about yet, and now I don’t have to find out about them the hard way. On my trip home I was also able to read your book God is That You? I thought it was very inspiring and hopeful. I was actually on the verge of tears at several points because of the powerful stories and the possibilities your message brings. While I need to work on my doubts, I am confident that I can achieve the things you promise in your book. Thank you for writing it.
Cindy McKinney, Time to You, Inc., Boise, Idaho
I wanted to tell you that I found your workshop to be a wonderful experience. Although I had purchased your platinum package, the workshop drove it home for me. And meeting 22 other people who are jumping in the pool with me was great! That alone was worth the trip. I found your workshop to be well organized, professional and upbeat. I left Raleigh with an energy I have not felt in a long time. Thanks!
Beverly Shread, Prestige Concierge, Baton Rouge, LA
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 Many thanks for a great workshop and the awesome opportunity to learn and grow in this business! I feel so blessed to have shared this time and gained a wealth of information. I am truly excited about starting right away. Your informative workshop has given me the shot I need to get my company into gear, I can not thank you enough! Believe you me, I'm not going away, we'll communicate often..."I am a success story, WGT is booming in Metro Atlanta, people are ranting how WGT has given them their lives back!!!"...how's that for positive affirmations!
Hope Richardson, "We've Got Time", Stone Mountain, GA
It was wonderful meeting you and Ron. I returned home energized, excited, and ready to step up the pace on my new path. Your workshop was just awesome and it affirmed that we are on the right path along with receiving a clearer picture on our direction.
Bonnie Brickman, Concierge-In-Action, Deerfield, IL
 It was a pleasure learning from you and Ron during your workshop. Your professionalism, attention to detail and enthusiasm for your passion have complimented and exponentially multiplied the business plan and vision for Fidelity Concierge ~ The Purveyors of Time and Freedom.
With all that is included this is absolutely the best value and has been instrumental in dotting many "i's" and crossing many "t's" for our business launch. I would highly recommend it to anyone! Thank you for everything and I look forward to working with you all for many years to come. You are welcome in Florida anytime."
Dennis Hubbell, Fidelity Concierge, Jacksonville Beach, FL
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