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The Concierge Webinar
TM
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Click here
to see when the next Concierge
Webinar is being held! |
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How do you want to travel to a workshop
... like this?
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Or would you
rather take the seminar like this
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Or even on the beach! |
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Triangle Concierge is
proud to present our
Concierge
Webinar TM
Why travel to a seminar when you can attend
one in the comfort of your own home or
office? Plus you will still get the benefit
of a group seminar!
The Concierge WebinarTM
offers exceptional convenience and
is cost-effective as it
is done via your individual
computers.
The Concierge Webinar TM
is a series of three, 2-hour online sessions
that will teach you how to start and run your own
concierge service. Taught by international
concierge training expert Katharine
Giovanni, not only will she take you
through the process of how to create your
own concierge company, but she’ll also
answer all your questions, give you the
tools you need to develop your pricing, and
help you figure out what services you want
to offer.
Plus the webinar format provides you with a high level of interaction with Katharine. To read more about Ms.
Giovanni,
please click here.
To join a
webinar, you will need access to the
internet and a phone line. Attendees
will listen to Katharine over the
phone, just like a conference call. At the
same time, you will follow our PowerPoint
presentation via the Web site. Registrants
are provided a telephone number to call, a secure
URL, and access to both the audio and online
elements of the presentation.
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The Concierge Webinar
TM
is conveniently scheduled to
allow people from all over the world to
attend. However, if you are in a
location where the time simply doesn't
work for you, then please contact us.
If we get enough interest in a
particular time zone, we'll be happy to
schedule one for you.
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Travel is not
required! The program takes place
in your home or office.
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Get real-time answers
to your questions
- The programs are all LIVE and
interactive
For detailed information about the program
and fee information, please just scroll down
this page
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The
webinar allowed me to receive much more
insight than I thought possible! Though the
webinar basically answered all my questions,
you even elaborated on all areas of the
business and gave me some additional ideas. Sandra Farr,
Houston, TX
Thank
you for the wonderful 2-day Webinar
training. It was not only a wonderful
resource for those of us who cannot travel
at this time, but very professional and
enlightening. I received a wealth of
information and with the on-going support, I
will have this work in progress up and
running in no time. I am so excited to be a
part of this growing industry. Thank you
again and I look forward to building my
business with such a seasoned professional.
Janiele Huffer, Thurmont, MD
Your class has been a long time
coming for me. If I could afford the
class I could not afford the travel,
or if I could afford the travel, I
could not afford the class. It just
was a financial challenge finally
made possible by my oldest
daughter-much appreciated in these
times. I began my business in 2006
while I was working, however since I
have been laid off in 2007 and
I have looked for "jobs" but my
husband reminded me that I had a
dream. I thank you for reconnecting
me to my dream this week, as I had
been discouraged that I was not
getting "hired" and again, my
husband said that maybe that
was God's way of telling me that I
don't need a "job". These past two
days during the webinar I have
refocused on making the
dream work. YES I
CAN! Even though I have sought
your guidance in the past, I can see
clearly why this investment in your
webinar class was invaluable. Thank
you for all of your time and your
assistance in encouraging me to
think "out of the box". I have 30yrs
of Customer Service! There's nothing
standing in my way now but me. God
bless you.
Earlena "Cookie" Morris,
TIME AVE.,
Bakersfield, CA |
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Click here
to see when the next Concierge
Webinar is being held!
The webinar includes ...
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One webinar
registration
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Detailed agenda,
emailed one day
prior to the webinar
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The Concierge
Manual
e-book
by Katharine Giovanni
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Going Above and
Beyond by
Katharine Giovanni
Plus
you'll also receive ...
 Triangle's Graduate Logo,
recognized for excellence
throughout the industry
A premier listing in
Triangle's Concierge
Directory |
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Need something more customized and
private? The dates don't fit your schedule?
Can't travel?
Click here
to read about our
Quick Start Private Webinars |
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Here's
How it Works ... |
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The Concierge Webinar is a series of
three sessions conducted
on-line via the internet and/or your
telephone.
Session 1
10:00 a.m. - 12:00 p.m. eastern
Session 2:
1:00 - 3:00 p.m.
Session 3
3:15 - 5:00 p.m.
Visual
components may be viewed by your PC or
laptop. No special hardware is needed.
Once
you register for the class, you will be
emailed a confirmation that includes a
website link that provides the
information you need to attend the
class. You can attend via the internet
or telephone.
On the day of the event, you simply log onto
the website address that will be emailed to
you and follow the instructions. In fact,
you can log onto that page as soon as you
receive your confirmation so that you have
the information.
You will be an active participate in the
seminar and can ask Katharine questions at
the appropriate time.
Registration closes the day before a scheduled webinar. |
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I found the webinar very
informative. There were many aspects of the
concierge industry covered that I had not
considered or known. The knowledge has
already proven to be invaluable. I can’t
wait to implement some of the new ideas you
have given me! Thank you for the time and
attention you gave.
Lisa Petree, BST Concierge, Powell, TN
Although initially I
wanted to attend the class in NC, I went
with the Concierge Webinar in order to get the
training under my belt and up and running
faster. It met my needs perfectly! Katharine
provided detailed information on everything
from A-Z. I feel truly blessed to have found
such thorough information and feel 100% more
confident that My Time is Your Time will be
incredibly successful. Many thanks Katharine
& Ron!! Angie Utter, President
of My Time is Your Time, Serving VA Beach,
Chesapeake & Norfolk, VA
Thank you for giving the opportunity to
learn the concierge service through your
webinar. I enjoyed the classes very much
and they were very informative. It is
exciting to be creating a new business and I
am looking forward to being able to start
the business and put your teachings into
practice. Jacque Thorne-Harlan,
Columbus, OH |
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Click here
for more information on dates
and to register
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Agenda |
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SESSION 1
- From the Beginning
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A Brief History of the Concierge
Business
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How do I form the company?
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Insurance and Legal Issues
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Accountant
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Financial needs
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Office set-up requirements,
Permits/Licenses
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Letterhead, Business Cards, Brochure,
Sales Kit, Website
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Business Plan
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Database and software
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Q & A
SESSION 2
- It's All About the Money
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Who are you marketing to?
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Learn about the different types of
concierge companies … from Individual to
corporate to lobby.
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How to set your fees
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How to Charge a Corporation or Lobby
Concierge
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How is the client going to pay for the
services?
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The different services that you can
offer and the logistics behind them
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Q & A
SESSION 3
- Logistics, Staff and Vendors
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Your Support Staff
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The Logistics of the Lobby Concierge
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The Logistics of the Corporate Concierge
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How to set up your Service Vendor
Network
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Customer Service
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Sales and Marketing
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Q & A
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Cancellation Policy
The registration fee is fully refundable as long as you cancel,
in writing, one week prior to the event. No
refunds after this date. There will be
a $50 cancellation fee. |
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"Just wanted to say
thank you for the teleconference. Jacqueline
and I benefited from today and thought you
did a great job. Having you as a guide
during the establishment of our service is
sure to be one of the key ingredients of our
future success. Thank you very much for a
well-organized, insightful and pleasant
session."
Phil
Cenedella and Jacqueline McKinney
"Thank you for
offering the tele-seminar. Participation
was most helpful for me in clarifying
several questions on fees as well as
service vendor commission arrangements.
Your energy is amazing! The seminar
portion was most informative and the
question and answer period was not only
useful, but also a most enjoyable
exchange of ideas among others in this
business. Thanks for creating the arena
to bring us together."
Deborah Stanek Reast, Yours,
Mine and Hours - Personal Assistant and
Concierge Services |
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To read more about Katharine Giovanni,
please visit her website at
www.katharinegiovanni.com
To see
our LIVE workshop Calendar,
please click here |
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thanks to you and Ron for a great workshop
and the awesome opportunity to learn and
grow in this business! I feel so blessed to
have shared this time and gained a wealth of
information. I am truly excited about
starting right away. Your informative
workshop has given me the shot I need to get
my company into gear, I can not thank you
enough! Believe you me, I'm not going away,
we'll communicate often..."I am a success
story, WGT is booming in Metro Atlanta,
people are ranting how WGT has given them
their lives back!!!"...how's that for
positive affirmations! Hope
Richardson, "We've Got Time", Stone
Mountain, GA It
was wonderful meeting you and Ron. I
returned home energized, excited, and
ready to step up the pace on my new
path. Your workshop was just awesome and
it affirmed that we are on the right
path along with receiving a clearer
picture on our direction. Bonnie
Brickman, Concierge-In-Action,
Deerfield, IL
Thank you for providing one of the most
motivational and interactive workshops I
have ever attended. I also want to thank
each of the participants in the November
2005 workshop for their honesty and
candor. This feedback along with you
made the over all experience- EXCELLENT!
Both you and Ron show a true interest in
our success. Wally Brown, B2
Concierge and Errand Service, LLC,
Atlanta, GA |
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