Customized programs to help you address every customer-service need

Are you a corporation looking to add an in-house concierge department to keep your employees happy? Or do you want to train your employees to act like a top concierge — and deliver excellent customer service?

Triangle Concierge offers two key corporate programs … customized to suit your needs.

I just wanted to take a moment to thank both of you for a job well done. You’re not just obviously experts in your field, but you are also very warm, honest, sincere and humorous individuals that the students in the Concierge and Customer Service Training classes could all relate to, and because of that there was no hesitation on the student’s part to openly participate, which helped make these classes such a success. The training sharpened our employee’s current skills and also taught them new and improved ways of performing their jobs, which lends itself to better customer service and which ultimately will aid in distinguishing our Company from our competitors. Thanks again for everything.  Kenneth C. Stuke, PHR, Vice President of Human Resources, Cammeby’s Management Company, LLC

Experience. Katharine Giovanni, acclaimed author and the world's leading international concierge training  expert, is one of the founders of the industry and is the most sought out concierge expert in the world.

Our customers tell us that they choose us because, with over 40 years of combined experience, our staff can answer any question that comes up. We can get you up and running in just a few weeks ... saving you both time and money. Why re-create the wheel if you don't have to?

Our intensive training programs and services have been put to the test, and they work. Triangle Concierge has been training concierge and errand companies since 1998. We are one of the oldest concierge consulting companies in the U.S. and were actually the first company in the world to completely devote itself to concierge training and informational services.

Customer Service. We will personally answer each and every telephone call and email within 1-2 business days, more often than not within hours.

There are indeed other companies out there, but what puts Triangle Concierge ahead of all the rest is our many years of experience, excellent customer service, our proven track record and our dedication to the industry. Ask around the industry ... our reputation speaks for itself.

• Avascend Healthcare Hospitality

• Reading Hospital
• Merit Travel, Canada
• Cammeby’s Management Company, LLC
• Methodist Hospital
• Westfield, LLC
• Peak Potentials Training
• Jo-Ann Stores, Inc.
• Sodexho
• St. John's Health System
• JADIS Capital Inc.
• Gladwyne Pharmacy
• Charter Oak Federal Credit Union
• Western University of Health Sciences
• Tennessee Valley Authority
• The Cliffs Communities
• Cendant Mortgage Company
• Justice Federal Credit Union
• Hall Financial Group
• Coldwater Creek
• Miami World Travel
• Rowe Furniture Company

In addition to our corporate clients, we've helped thousands of small businesses and young start-up companies get started!

Please click here to read some comments from our clients