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What Exactly IS a concierge? by Katharine C. Giovanni, CCS

Ten Tips on How To Start A Concierge Business by Katharine C.Giovanni, CCS


Katharine Giovanni has been frequently interviewed by various media outlets and publications as one today’s leading concierge industry experts…

Over The Top Concierge Services, by Colleen Kane
ABC’s Good Morning America

How to Work From Home, Check Out Five Ways to Make Money From Home, By Tory Johnson

(Katharine was instrumental in assisting Ms. Johnson in understanding the industry and finding a concierge for her to interview.)


Huffington Post

The Help: Concierge Services Get Hyper-Personal, by Katie Bindley, Huffington Post



Katharine assisted MTV for a piece on the concierge industry

In Pictures, Seven Easy To Start Businesses by Maureen Farrell

How to be a Personal Concierge: Entrepreneur magazine, author unknown
Make every client feel like the most important person in the world with a personal concierge service.


Are You Overwhelmed Caring for Someone Else? Call Your Concierge. Assistance with home repairs, buying groceries


The Washington Post

When You Need Another You by Annie Gowen

LA Times

How To Find The Right Service For The Right Price by Julie M. Makinen

Calling In Extra Assistance by Beth Kwon

The Independent – London

Recruitment: Got a problem? Call a concierge… By Emma Jane Jones

How Stuff Works

How a Concierge Works by Stephanie Watson

How to Start a Concierge Business, Durst and Haaren
Employee Benefit Advisor
It’s all in the delivery, by Bruce Shutan