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Resource center
 
 
Resource Center
 

Here you will find information to help you down your new road. Please continue to check back as we frequently update this page. 

Triangle's International Concierge Directory HTH Worldwide - Mobile Health
Concierge Insurance NEWS International Protocol
Helpful Information Technology
 Ticket Information/Entertainment Speakers
Gifts and the Hard to Find Some other Helpful Sites
Graphic Design

Books by some Friends of Triangle Concierge

 
Triangle's International Concierge Directory
 
Are you looking for a concierge service in your area?

Check out our concierge directory by clicking here

 
HTH Worldwide
 

Triangle Concierge, a global leader in concierge consulting, has announced a partnership with HTH Worldwide to provide its global health and safety databases to Triangle's clients. The partnership enables concierge in the U.S. and Canada to provide their clients access to global healthcare and safety information from their wireless mobile devices, laptops or desktops via subscriptions to HTH Mobile Healthsm.

Help travelers manage health needs in 180 countries from any cell phone or computer.  Find emergency or urgent care centers, carefully-selected English-speaking doctors, translations of medications and medical conditions, pharmacy practices and even security alerts!  BOOST REVENUE! Earn commissions on subscription sales of HTH Mobile Health.

For more information, or to sign up and earn commissions, please click here

 
Concierge Insurance NEWS
 
Business Insurance: It is not a question of what you think your business is worth, but it is more accurately what you think the largest amount someone could sue you for is. It would be unrealistic to think this could never happen and it is better to be prepared. Business insurance is extremely valuable in the concierge business because of the high amount of liability. To cover yourself, you need business insurance because without it they can take your personal assets. A good insurance person will be able to guide you in this more thoroughly.

Unfortunately many of our clients are having a terrible time getting business insurance because not only is the industry only a decade old, but there is no category to put us in. Generally, I suggest to all my clients that they go to an independent insurance broker because they are more “flexible” and can search many companies instead of just one (try several independents).

I also suggest that you tell him/her that they should put you into the “consulting” category or the “janitorial/cleaning house” category. Also, tell them that it is your company policy to never enter a home unless someone is there. Bonding each employee will help this too. Since one could say that we are similar to a cleaning company in that we both go into people’s homes when they are not there, why is there such a problem? The problem lies in the fact that insurance companies are seeing the additional services that a concierge provides ... like errand running in your car or recommending a service vendor (like a deck builder) for example, and other risk management type of tasks and are thinking “high liability”. It is the liability that the insurance companies worry about.

More to the point, insurance companies don’t know who we are and need education on it. They have no idea what a concierge is or does. You see, insurance is based on codes. This is how they gather their information and develop their risk management policies. Through the codes. Since the concierge business is new, they are unsure as to where to put us because there is no history or code for “concierges”, and the history is how they set up their premiums. Insurance companies (like everyone else) want to make money, and unless there is a proven history of good risk management it is hard to convince them to give coverage.

 
Here are some companies who are insuring concierge ...
 
  1. Christine Wright & Erick Medina, Hanasab Insurance Services, Phone:  323-782-8452
  2. American Family Insurance - has a category for "errands and shopping

  3. Partner's USA Insurance Partners USA Insurance Programs, (317) 558-6420, Toll Free:  (800) 382-5414

  4. Plus, you can join the International Concierge and Errand Association (www.ICEAWeb.org) as they are offering insurance as a benefit of membership.

 
Helpful Information
 

The International Concierge and Errand Association. If you're serious about starting a concierge and/or errand service,   then you should consider joining this great association. Between the networking, educational opportunities, resource directory and weekly chats they will become one of your most valuable resources!  Katharine Giovanni, president of Triangle Concierge, is the Chairman of the Board and co-founder of ICEA.

Employee Handbook - http://www.na.fs.fed.us/wihispanic/employee_handbook/ - a template so that you can create your own employee handbook. (By the way, we have a sample handbook at the back of The Concierge Manual).

http://www.logoyes.com/ - Create your own logo.

www.vistaprint.com - VistaPrint.com is the Web's innovative e-printing site that lets you easily customize and order your own FREE, high-quality, full-color business cards. They're great cards.

BigDates.com - BigDates is an extremely helpful tool for Concierges, and it takes just a few minutes to set up. It helps you remember and take action on the 'BIG DATES' in your client's lives, like birthdays, anniversaries, and holidays. It reminds you via email or cell phone and suggests appropriate greeting cards and gifts.

http://www.ezinequeen.com - If you’re an independent professional or small business owner, one of the most proven ways to attract new business is to gain status as an expert or resource in your field. And one of the easiest, cheapest, and most effective ways to do this is to publish an e-mail newsletter, or "e-zine." Has some great free tips and articles on her site.

http://www.prweb.com/ - free online press release distribution services

www.sba.gov - Small Business Association

www.score.org - Service Corps of Retired Executives

www.corporate.com - The Company Corporation can help you research and form an INC, LLC, Professional LLC, or Non-Profit Corporation. We also offer Business Licenses, additional filings, and many other small business services.

Publicityinsider.com - PR Tips, Press Release Secrets, and the Inside Track to Huge Publicity! 

http://sbinfocanada.about.com/library/startbusinessquiz/blquestion1.htm - Many people dream of starting a business - but are hesitant to start a business of their own because they don't know if they're the right sort of person to be starting a business or are worried that they'll start a business and fail.  Are you one of those people wondering if starting a business is right for you? This starting a business quiz will help you decide whether or not the time is right for you to start your own business.

www.LegalDocs.com - This site allows you to prepare customized legal documents and legal forms directly online.

www.copyscape.com - Copyscape is dedicated to defending your rights online, helping you fight against online plagiarism and content theft. Copyscape finds sites that have copied your content without permission, as well as those that have quoted you. The free service makes it easy to find copies of your content on the Web. Simply type in the address of your original web page, and Copyscape does the rest.

Case - www.casedesign.com - find a local handyman!!!  At Case we understand that even small home repair problems can feel like big headaches. That’s why we offer our expert handyman repair services. And like all Case services such as kitchen and bath design, home remodeling, and additions, you can count on us to get the job right.

 
Ticket Information/Entertainment


Celebrity Seats
- Ticket brokers specializing in hard-to-get tickets for all concerts, sporting events, and theatre shows across the country. We can even handle last-minute requests for events in the Philadelphia area! We offer all concierges an 8% commission on any sales they bring to us, which are paid out twice a month.

www.opentable.com - the world’s most popular website for making restaurant reservations online.

 
Gifts and the Hard to Find


e-seek, The InternationalGoods and ServicesConcierge
- e-Seek online is an international goods and services concierge based in the UK. We specialize in worldwide price negotiation and sourcing hard-to-find items.

www.justpersonalgifts.com - personal gifts for most occasions

www.justcorporategifts.com - corporate gifts for employee rewards and corporate events

www.justmarriedgifts.com - a unique store for dating and married couples

www.greenhousegallery.com - Greenhouse Gallery is a traditional gallery featuring nationally and internationally recognized artists, many featured in fine museums and prestigious collections. As one of the most respected galleries in the United States, Greenhouse Gallery has celebrated 25 years of traditional art experience with the expansion to a 12,000 square foot location to create one of the largest retail fine art galleries in the country. Contact Sarah Oxford at sarah@greenhousegallery.com and visit the website to view our entire collection .

 
Graphic Design


A&D Graphixs - We design Business cards, Logos, Flyers, CD/DVD Covers, Programs, T-Shirts, Photo Editing, Stationary, Signage and Brochures

 
International Protocol

http://www.kwintessential.co.uk
- If you are doing business overseas, or you need to purchase a gift for someone outside of the United States, it is important to know their culture so that you can don't make a mistake. This website is absolutely wonderful!  Click on "Country Profiles" in their resource section and you'll learn everything you need to know about that particular country including information on business etiquette and what gifts to buy and not buy. A really great resource.

http://www.kissboworshakehands.com

 
Technology
 

 

Peace of Mind - Only $4.95/Month! Get Mozy Unlimited Online Backup. -- Hard drives crash. Viruses attack. Important documents get lost. Frightening news for any computer owner. Fortunately, MozyHome makes online backup possible for everyone with an affordable, secure, solution that's easy to use. Download and install MozyHome to ensure your photos, music, Outlook files and other important documents are safely backed up at a secure, remote location.

KickStartCart - Affordable and Powerful. Click Here to try the World's Smartest Shopping Cart system.

Need to register a domain name?  Need to register a domain name? Need to register more websites? We have found a great place where you can register domains names. In addition you can get extremely reasonable web hosting, traffic tools and a shopping cart. Just click here: https://www.securepaynet.net/gdshop/rhp/default.asp?prog_id=triangleconcierge

Here's another shopping cart ... http://quickpaypro.com

Time Value Calculator - How much leisure time do you have and what's an hour of it worth?

BuildTraffic.net  

 

 
 
Speakers


Katharine Giovanni - www.katharinegiovanni.com

Donna Cardillo - http://www.dcardillo.com/donna.html

Connie Domino - www.conniedomino.com

Jackie Farley - http://www.wisewomen4hire.com/consulting.html

Susan Fignar - www.pur-sue.com

Tracy Lynn Moland - www.tracylynmoland.com

Dallas Teague Snider, CMP - www.makeyourbestimpression.com

 
 
Some other Helpful Sites
 

www.security4executives.com - Bishop Innovative Group LLC specializes in ‘Your Safety’. We assist you in creating a continuous feeling of safety & security no matter your location. It’s all we do, and we’re good at it. We are well trained, experienced, highly disciplined and personable. We provide you with peace of mind that saves you time and money by allowing you to focus on your job or your family during vacation. Our mission is to bring about a new image in the world of corporate and private security by establishing ourselves as a highly professional agency dedicated to the safety and education of its clients. Most security agencies offer security packages with unprofessional and non-experienced officers and sales pitches of how they can better protect a company or individual and their assets. Bishop Innovative Group will offer these security services as well, but will go a step further by providing hands-on instruction on how an individual can better protect themselves, their family, and their assets by experienced agents and instructors.

www.automallnetwork.com – Automall Network is a Personal Vehicle Shopper for those that dislike car shopping. We do the legwork and the negotiating and we ensure the customer is getting a great deal. Automall Network provides other full service Concierge Services the opportunity, as resellers, to add even greater value to the services they already offer their clients. Since we specialize only in vehicles, Concierges can feel confident in outsourcing their clients’ vehicle shopping needs, and getting paid a commission. Check out our website and call us today to start offering more to your clients.

www.marketamerica.com/maryhayes   GROW YOUR BUSINESS!  As a Concierge, you need to have everything at your fingertips and you now can and from your own webportal.  Get access to over 1,000 partner stores with a click of a button while increasing your business revenue by revolutionizing the way consumers shop for products and services.  You will be provided with high quality, market-driven products to consumers, through the unique and innovative UnFranchise Business Development System - a system you can realistically implement and earn a great secondary income by implementing it into your existing business.  For more information call Mary Hayes at 703-675-1684 or email: HAYESMARYL@AOL.COM.

Absolute Best Care Inc., is the premiere placement agency of baby nurses, nannies and housekeepers in New York, New Jersey, Connecticut, Las Vegas and a growing number of other locations. Our commitment is to match families with the most-qualified care specialists. To ensure high-quality caregivers are matched with the right families, Absolute Best Care has developed a rigorous screening process for care specialists. The company’s detailed process empowers it to handpick a pool of highly qualified and trustworthy candidates that meet the specific needs of individual families. Absolute Best Care presents only experienced care specialists with solid references to all of its clients. We provide thorough hands on service which gives our clients peace of mind knowing they are going to find the right person to care for their child.

Common Boundaries Common Boundaries Consulting & Communications provides breakthrough leadership skills for individuals and organizations. Using the Authentic Leadership Model, Common Boundaries also advises on creating strategies for organizational development to impact specific business lines and foster positive change.