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	<title>Triangle Concierge</title>
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		<title>The Crossroads, Episode 33</title>
		<link>http://www.triangleconcierge.com/2012/05/the-crossroads-episode-33/</link>
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		<pubDate>Mon, 14 May 2012 17:26:45 +0000</pubDate>
		<dc:creator>Katharine Giovanni</dc:creator>
				<category><![CDATA[Crossroads]]></category>

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		<description><![CDATA[This week Katharine talks about customer service. You can’t control the reality of the word, but you can control your reaction]]></description>
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		<title>The Crossroads, Episode 32</title>
		<link>http://www.triangleconcierge.com/2012/05/the-crossroads-episode-32/</link>
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		<pubDate>Mon, 07 May 2012 16:09:30 +0000</pubDate>
		<dc:creator>Katharine Giovanni</dc:creator>
				<category><![CDATA[Crossroads]]></category>

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		<description><![CDATA[How important is being healthy in business?  VERY!  If 58% of your message is conveyed through body language, and only 10% of your success comes from outside sources, then your clients are noticing if you are angry, tired and unhappy. ]]></description>
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		<title>The Crossroads, Episode 31</title>
		<link>http://www.triangleconcierge.com/2012/04/the-crossroads-episode-31/</link>
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		<pubDate>Mon, 30 Apr 2012 19:20:53 +0000</pubDate>
		<dc:creator>Katharine Giovanni</dc:creator>
				<category><![CDATA[Crossroads]]></category>

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		<description><![CDATA[This week Katharine talks about leading by example. You need to pay attention because your children and staff are watching your every move.]]></description>
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		<title>The Crossroads, Episode 30</title>
		<link>http://www.triangleconcierge.com/2012/04/the-crossroads-episode-30/</link>
		<comments>http://www.triangleconcierge.com/2012/04/the-crossroads-episode-30/#comments</comments>
		<pubDate>Mon, 23 Apr 2012 13:28:21 +0000</pubDate>
		<dc:creator>Katharine Giovanni</dc:creator>
				<category><![CDATA[Crossroads]]></category>

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		<description><![CDATA[This week Katharine talks about stress]]></description>
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		<title>The Crossroads, Episode 29</title>
		<link>http://www.triangleconcierge.com/2012/04/the-crossroads-episode-29/</link>
		<comments>http://www.triangleconcierge.com/2012/04/the-crossroads-episode-29/#comments</comments>
		<pubDate>Mon, 16 Apr 2012 16:36:36 +0000</pubDate>
		<dc:creator>Katharine Giovanni</dc:creator>
				<category><![CDATA[Crossroads]]></category>

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		<description><![CDATA[This week Katharine talks about the power of words. ]]></description>
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		<title>The Crossroads, Episode 28</title>
		<link>http://www.triangleconcierge.com/2012/04/the-crossroads-episode-28/</link>
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		<pubDate>Mon, 09 Apr 2012 15:23:40 +0000</pubDate>
		<dc:creator>Katharine Giovanni</dc:creator>
				<category><![CDATA[Crossroads]]></category>

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		<description><![CDATA[This week Katharine continues her discussion on the skeletons in your closet. It's all about change]]></description>
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		<title>The Crossroads, Episode 27</title>
		<link>http://www.triangleconcierge.com/2012/03/the-crossroads-episode-27/</link>
		<comments>http://www.triangleconcierge.com/2012/03/the-crossroads-episode-27/#comments</comments>
		<pubDate>Sat, 31 Mar 2012 18:47:42 +0000</pubDate>
		<dc:creator>Katharine Giovanni</dc:creator>
				<category><![CDATA[Crossroads]]></category>

		<guid isPermaLink="false">http://www.triangleconcierge.com/?p=3488</guid>
		<description><![CDATA[This week Katharine talks about the skeletons in her closet and how she got rid of them. Might be time for your to clean out that closet as well.]]></description>
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		<title>The Crossroads, Episode 26</title>
		<link>http://www.triangleconcierge.com/2012/03/the-crossroads-episode-26/</link>
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		<pubDate>Mon, 26 Mar 2012 17:09:48 +0000</pubDate>
		<dc:creator>Katharine Giovanni</dc:creator>
				<category><![CDATA[Crossroads]]></category>

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		<description><![CDATA[This week Katharine talks about how to deal with angry and “it’s all about me” people. She also talks about the word “thank you.”]]></description>
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		<title>The Crossroads, Episode 25</title>
		<link>http://www.triangleconcierge.com/2012/03/the-crossroads-episode-25/</link>
		<comments>http://www.triangleconcierge.com/2012/03/the-crossroads-episode-25/#comments</comments>
		<pubDate>Mon, 19 Mar 2012 14:37:10 +0000</pubDate>
		<dc:creator>Katharine Giovanni</dc:creator>
				<category><![CDATA[Crossroads]]></category>

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		<description><![CDATA[This week Katharine talks about fear and how it can hurt your business and life. You can’t change the reality of the world, but you can change how you react to it.]]></description>
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		<title>The Crossroads, Episode 24</title>
		<link>http://www.triangleconcierge.com/2012/03/the-crossroads-episode-24/</link>
		<comments>http://www.triangleconcierge.com/2012/03/the-crossroads-episode-24/#comments</comments>
		<pubDate>Mon, 12 Mar 2012 15:10:15 +0000</pubDate>
		<dc:creator>Katharine Giovanni</dc:creator>
				<category><![CDATA[Crossroads]]></category>

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		<description><![CDATA[If only 10% of your happiness comes from outside sources and 58% of your message is conveyed through body language, what are your clients seeing when you talk to them?]]></description>
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