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The Triangle Times

In This Issue
 

NEWS from Triangle Concierge

The Coaches Corner
  
Quote of the Month
 
Ron's Rants and Raves
 
Concierge Industry Survey LAST CALL
 
Feature Article

When You Thought I Wasn't Looking - Author Unknown  

 
 
 
September 2010
140th Edition
 

NEWS from Triangle Concierge ...

 

 

Triangle's On Demand Concierge Webinars are now available! 

We have added six new webinars that range from 40 to 70 minute sessions that you can easily download to your computer.

They have been recorded so that you view them whenever you like. It's your own private class taught in the comfort of your office, home or on your laptop at the airport!  Convenient and affordable!!! 

http://www.triangleconcierge.com/training-webinar.htm

 

 

 

The Coaches Corner with Katharine Giovanni

 
 

Now is the time.

With the hope that the economy is starting to slowly bounce back, now is the time to get your business ready. Now is the time to get your company in order before you are too busy with all your new clients!

Has your company hit a wall?  Now is the time to make the changes that will propel you into a new year!

Attending ICLMA's upcoming concierge conference couldn't be more important. Now is the time to get together and talk about how to get more clients and more revenue!  Now is the time to talk about the industry and how we can move it forward faster!

You can post questions on Facebook, but nothing beats face to face networking. At the conference, you'll talk to concierge from all over the world about the many different facets of the industry. You'll hear how they got through their own wall (I've hit several in my career), you'll get their advice on what changes you might make, and you'll hear all about the new markets you might go into. Markets that you haven't even thought of!  Want to market over the internet using social media?  We have a session that will teach you how!

Now is the time to change your life and become that prosperous business owner you've always dreamed about.

Take charge of your business and boldly move forward!  Determination and persistence is the key to your success. Show that determination by meeting with your fellow concierge and brainstorming on how you can move forward.

Click the link below to go to ICLMA's concierge conference. You just can't afford to miss it this year.

Now is the time!

Until next time,

Katharine

 

 

 

Concierge Conference

September 29 to October 2

The Grand Hyatt, Tampa, Florida

To register, please visit www.ICLMA.org

Now is the time!!!

Not only is the conference a great price, but we have partnered with American Airlines to give discounted airfares!  The link is on ICLMA's website.

American Airlines is also giving away 2 FREE roundtrip tickets at the conference!!

 

Quote of the Month ...  

When life kicks you, make sure it kicks you forward.

Kay Yow

 

 

 

Ron's Rants and Raves with Ron Giovanni

Ron is always ranting about something. Sometimes he rants  because something irritated him, other times he offers a life or business tip to help people out.

From politics to family life to sensitive issues, you can bet that Ron will rant about it. He understands that not everyone will agree with him!  He's not trying to change opinions, he's just ranting.

Here are Ron’s thoughts for the week …

 

 

Hello everyone,

Well now that summer is coming to an end and fall is about to come upon us (winter ending and spring coming for our friends in the southern hemisphere), things start to change with the seasons changing. Everyone should start the new season with a new drive to succeed. 

I am sitting here writing and thinking about the many ways I can improve myself, but I am hurting badly these days as I need my other knee replaced. Unfortunately I have to wait because this is the time of year that I need to be available for our two sons.  My older son plays in the high school band and my younger son just started playing high school football as a freshmen.  They're both great kids who work hard and put a lot of effort into what they do.

That being said. I have to tell you a short story about persistence and determination

Recently, my youngest son battled to be on the football team. You see, he has never experienced what it takes to play on a football team, or for that matter any high level sport.  Last spring  he decided that he wanted to play football, so for months I told him he needed to go and workout to get his body ready.  He chose not to until the last few weeks before football camp. Even then his workouts were short.

So he showed up to tryouts not knowing what to expect.  Well he worked his heart out. Often in 90 to 100 degree heat. He came home with so many aches, pains and bruises we lost count.  Like I said before, he had never experienced anything like this, so it was all new to him. 

For two weeks he would come home every day hurting, and would often ask us if he could quit. Since I'm an ex-high school football coach, I didn't let him because I knew if he did, he would find it easier to quit other things in life when it got tough.  Even his mom would not let him quit, and Katharine was not big on football in the first place. 

So we kept sending him for practice. Even when he developed a major blister, we just taped it up and sent him along. Often, I would go to the field and watch. I noticed he was always last and running slow, but never quit once we got him there. He worked hard. The coaches and other players who believed he would quit,  started believing in him in the second week because he persevered through possibly the hardest thing he had ever done in his life ... and the little guy is only 14 years old. (Katharine calls him little guy but he's actually 6 feet tall and about 230 pounds).

In the third week he stopped asking to quit and was always up and ready to go.  He loves it now and wants to play more and more. The coaches are noticing him more as he is working hard now, sprinting hard, getting faster and learning.  We are so proud of him, just like we are so proud of our older son, who puts in tireless hour honing his craft.

He has always been a determined little guy. I remember when he was about 8 years old we had an ice storm. Everything was covered with sheets of ice and snow, which of course lead to some happy children who loved to sled in the snow and ice.  I was sitting in my office when my younger son decided to go sledding with his older brother.  I watched him as he left the house with his sled and proceeded up the cul-de-sac. As the road had a small hill to it (and was covered in ice), he slid backwards and ended up back where he started. He did this a dozen times!  Over and over he would climb the hill, only to fall backward to the same spot.  He even tried crawling on all fours, only to slide back. I laughed until my sides ached. He never quit though. He would just sit there, look around, think a bit, then he would give it another go. In the end, he finally looked to his left and saw the snow on the grass area on the side of the road. After taking a breath, he then proceeded to crawl over to the grass, stood up and carefully picked his way up the hill.  

You see he did two things here ... he did not quit and found a solution to make it work for him.  Even at 8 years old he persevered and was successful.  Not everyone can do that. It takes a lot of work, effort and most importantly it takes a lot of drive.  When you think you can't do something or you cannot handle something, know that you can and you will be successful.  Even if you have to make adjustments and do things differently than you wanted, it will work out and you will succeed.  Reach out for help when you need it and reach out to help when you can, but always persevere. 

My young son taught me (twice) that determination and perseverance leads to success. You can do it too!

Have a wonderful September and remember drive safe, children are back in school. 

Also think about attending the ICLMA Conference, It will help you both personally and in your business. You will make great new friends and learn from some of the best in the business, plus you can make it a mini vacation.  Don’t miss this year’s conference, you will not regret coming. 

Regards,

Ron Giovanni

 

 

Concierge Industry Survey ... Last Call!!!

 

Ok ... we fixed the link for the survey. Been having all sorts of trouble with it!

 

That being said, I need 20 more people to get to 200!!! Come on people!!! I'm shutting it down to tabulate the results on Wednesday, 9/1.

 

Here's the link: http://survey.constantcontact.com/survey/a07e2xvsms7gapn7453/start

 
Thank you!

Katharine Giovanni
ICLMA Chairman of the Board

 

 
Feature Article
 

When You Thought I Wasn't Looking
Written by a former child

Author Unknown  

When you thought I wasn't looking, I saw you hang my first painting on the refrigerator and I immediately wanted to paint another one.

When you thought I wasn't looking I saw you feed a stray cat, and I learned that it was good to be kind to animals.

When you thought I wasn't looking, I saw you make my favorite cake for me and I learned that the little things can be the special things in life.

When you thought I wasn't looking I heard you say a prayer, and I knew there is a God I could always talk to and I learned to trust in God.

When you thought I wasn't looking, I saw you make a meal and take it to a friend who was sick, and I learned that we all have to help take care of each other.

When you thought I wasn't looking, I saw you give of your time and money to help people who had nothing and I learned that those who have something should give to those who don't.

When you thought I wasn't looking, I saw you take care of our house and everyone in it and I learned we have to take care of what we are given.

When you thought I wasn't looking, I saw how you handled your responsibilities, even when you didn't feel good and I learned that I would have to be responsible when I grow up.

When you thought I wasn't looking, I saw tears come from your eyes and I learned that sometimes things hurt, but it's alright to cry.

When you thought I wasn't looking, I saw that you cared and I wanted to be everything that I could be.

When you thought I wasn't looking, I learned most of life's lessons that I need to know to be a good and productive person when I grow up.

When you thought I wasn't looking, I looked at you and wanted to say, 'Thanks for all the things I saw when you thought I wasn't looking.'

Each of us (parent, grandparent, aunt, uncle, teacher or friend) influences the life of a child. How will you touch the life of someone today?

 

 

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Administrative Details  

The Triangle Times is a monthly newsletter that offers a mix of business and motivational articles and is sent out to clients from Triangle Concierge, Triangle International, NewRoad Publishing, and KatharineGiovanni.com. Please pass this newsletter along to anyone you like. We hope you enjoy it!

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