Triangle Concierge offers concierge training and customer service consulting to companies of all sizes.

• In-House Training
• Customer Service programs

Whether you are an entrepreneur with a small staff (or no staff), a small company with under 100 employees, or you’re a large hotel or corporation with many different locations. Katharine can help you take your business to a whole new level so that you can offer services that truly go above and beyond your competition.

Triangle offers consulting for all types of companies including in-house concierge, hotel concierge, club concierge, cruise lines, customer service department, call center, front desk training, security guard cross training, and hospital. Katharine’s proven methods will give your business the edge that you are looking for.

Katharine has taped a brief video to explain our corporate services below…

Short Summary

With clients from over 50 countries around the world, Katharine has been training companies and individuals since 1998. Due to non-disclosure agreements, we can’t provide you with details about her clients; however, we can outline the basics.

Katharine has trained thousands of individuals from all over the world who wished to start their own company. She has also trained and consulted with companies who were looking to create an in-house concierge department to offer to their employees/guests/residents/clients as part of their benefits package. These include national retail stores, travel agencies, hospitals, hotels and banks to name just a few. She has also trained phone banks, security guards, doormen and club/hotel concierge as well as real estate management companies looking to roll a concierge service out to their residents.

Katharine has trained and consulted with several national concierge companies who hired her to come in and evaluate their operations and help them achieve greater success. She spent a week with one company in particular, evaluating their entire operation and training their phone bank staff.