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Triangle's Masters Home Study Program

 
 
 

I have to admit I was originally somewhat skeptical about taking the Master’s Program because it is a self-paced reading and audio course – but enrolling turned out to be the best business decision I made in the progress of Apple Bus Concierge. The program is built for busy people – I just downloaded all the c.d.’s and played them on my IPOD whenever I took my walks in the evenings. The best part about the disks  is the ability to replay any section so you don’t miss anything. Talking with Katharine left me feeling more excited and motivated than I have ever been! She definitely lit a fire under me. I am a proud Master’s Program graduate and I recommend it to anyone who is ready to take that first or next step in building their concierge empire. Thank you again, Ron and Katharine! Mayumi Kimura, Apple Bus Concierge

 
 

Immediate access!!! 

Learn how to start a concierge business right this minute!!!

 

Triangle's Masters Home Study Program

The leading quick-start home study course for Concierge Start-ups!

Virtual Version

 

Immediate Download (MP3 files)

(Please read system requirements below)

 

$247 

ADD TO CART

 

Set of CD's

We have several sets of workshop CDs that were recorded before we moved our program to the digital downloadable format. The topics are the same as the ones listed below.

Order before January 31st and you'll receive Katharine's new book, Going Above and Beyond as well as a copy of the Concierge Manual.

 

SPECIAL CLEARANCE SALE!

$179 

previously sold for $495.00

ADD TO CART

ONLY 12 Sets Left!

 Once our supply is gone ... they're gone!

 

This virtual version of our acclaimed program is shipped to you via automatic download. All the files will immediately download to your computer once you place your order.

Our Turnkey System guarantees your success and includes everything you need! You'll receive valuable expert advice and step by step walkthroughs of exactly how to launch your new business immediately. Our program will propel you to entrepreneurial success and will jump start your new Business. Triangle Concierge gives you a truly turnkey system!

Quite simply, our acclaimed system works and will help you get your dream company up and running fast.  Prepare yourself for the most substantive and practical program on how to start a concierge service in the Industry! With hundreds of packages sold, our customer feedback continues to be spectacular.

Included in the downloadable package ...

  1. The Concierge Manual (E-Book Version) by Katharine Giovanni
  2. The Concierge Seminar Workbook (E-Book)
  3. The information-packed Concierge Webinar!  15 MP3 files, each approximately 30 minutes in length

System Requirements:  To listen to the MP3 files, you must have a media player on your computer such as ITunes, Apple's Quicktime, or Windows Media Player. Once you've loaded it into a media player, then you can burn the files to a CD, or put the files on your IPOD or any other MP3 player. The downloads expire after 24 hours, so please save the files to your hard drive by right-clicking the file and then click on "save as" to send it to your document file.

 

Graduates of the Triangle Concierge Master's Academy are all given this logo to display on their website and marketing materials. These concierge have been through our extensive training program. If you would like to obtain this special "graduate" logo, you must attend one of our live training workshops ... either our Concierge Webinars or our acclaimed Masters Seminars. Please click here for more information about these programs.

 
 
 

Just wanted to inform you that I have just recently "turned the lights on" at Time Advantage, and I am absolutely thrilled about it. Your Platinum Package has been invaluable to me. The sample legal contracts, letters, and forms make it well worth the expense. And you answered questions about running a concierge business that I couldn't find answers to no matter how much I researched. Thank You Katharine!

Angie Pettersen, Time Advantage LLC

Thank you very much for the awesome books, seminars, contracts, articles etc. The platinum package has been worth every cent! Your book will never be the same again, I made notes on every page ranging from ****, !!!!!, NB!!, and new ideas. You and Ron have saved me so much time through answering and explaining numerous questions and concerns that I had by means of the material.   

Willem Lombard, South Africa

 
 
The topics include ...
  • A Brief History of the Concierge Business

  • What skills or experience do you need to become a successful concierge?

  • How do I form the company? 

  • Insurance Issues

  • Legal Issues and Contracts

  • How do I get started?

  • Company Name and Logo                                                                      

  • Accountant       

  • Financial needs

  • Office set-up requirements – computer, telephone …

  • Permits/Licenses

  • Letterhead and Business Cards

  • Brochure

  • Sales Kit

  • Business Plan

  • Database and software 

  • Website Creation, search engine submission – stress how important!!!

  • Region

  • Who are you marketing to? 

  • Establishing your Daily Labor Rate

  • Establishing Overhead

  • Break Even Point

  • Learn about the different types of concierge companies. From Individuals to corporate to lobby concierge services.

  • How to set your fees … a la carte or packages?

  • Service Area and Hours

  • How to Charge a Corporation or Lobby Concierge

  • How is the client going to pay for the services?

  • The different services that you can offer and the logistics behind them

  • How is the client going to pay for the service?

  • The Logistics of setting up your concierge business

  • Your support staff and where to find them

  • The Top 10 most horrible services concierge have been asked to do!

  • The Logistics of the Lobby Concierge

  • The Logistics of the Corporate Concierge

  • Business Proposals

  • Service Vendors

  • What are service vendors?

  • Commissions

  • Where to find service vendors

  • Referrals

  • Interviews and Contracts

  • How do I get them to actually pay me the commission?

  • International Protocol
  • How to work with Celebrities
  • The Media

  • Time Management – how are you going to manage your time working from home?

  • How to Act like a Concierge

  • The Triangle approach to Customer Service

  • Your customers --- how to get them and how to keep them!

  • Sales, Marketing and Customer Service Tips

 

I am so happy with my package! It has been beneficial. It's great, they have been giving me a realistic view of all that needs to be done."   Dianne Legault, The Thank You Zone - Your Personal Concierge and Errand Service

I have now read the manual and listened to all the tapes. I took 2 days away from the office and I listened to all the tapes as if I was on a 2 day course! I broke for lunch and overnight at the appropriate places on the tapes. It was a great 2 days. I learned so much. I enjoyed the fact that the other students on the course asked questions it added to the experience. Ron and you have voices that are very easy to listen to and at the same time motivational. I really was disappointed when I ran out of tapes!! I have written copious notes which I have yet to go through again slowly so that I can digest more info into my brain!!!  Thank you!! Helen Holland, Cartagena, Spain

I received my platinum package this afternoon.  I am incredibly impressed with it.  I can't believe how well put together it is.  I expected to get a box full of loose cd's and a couple of books.  I can just pick this up and take it with me wherever I need to.  Which is great since I travel so much.  You guys did a great job.  Thank you!  Sheila Frye, Bakersfield, CA

 

"Just wanted to say thank you for the teleconference. Jacqueline and I benefited from today and thought you did a great job. Having you as a guide during the establishment of our service is sure to be one of the key ingredients of our future success. Thank you very much for a well-organized, insightful and pleasant session."  Phil Cenedella and Jacqueline McKinney

"Thank you for offering the tele-seminar. Participation was most helpful for me in clarifying several questions on fees as well as service vendor commission arrangements. Your energy is amazing! The seminar portion was most informative and the question and answer period was not only useful, but also a most enjoyable exchange of ideas among others in this business. Thanks for creating the arena to bring us together." Deborah Stanek Reast, Yours, Mine and Hours - Personal Assistant and Concierge Services

“Thank you for the time you have saved me and my partner in setting up our business. We purchased your concierge tool kit, amended certain areas to fit our needs and have not looked back. We're confident that 2004 will be a banner year--we could not have gotten here as quickly if it weren't for your products and services. Your book is like the concierge bible to my partner and I. I would recommend it to anyone who doesn't know where to start. Thanks for the support!" 
Leah King, Managing Director, It's About Time, LLC

"I have spent the majority of my weekend listening to my new CD's....I love them!!!! Their arrival was perfect. Thank you for putting this information together for me." Andrea Ciemnolonski, The Complete Concierge

"Thank you for the Concierge Training Course you provided. It was an honor to spend time with, and learn from, someone willing to share their successes and note potential pitfalls in the concierge industry. Given the depth of the training and tools, I look forward to being one of your many success stories!" Jeffrey Lovingood, Head Concierge, Handle It!

Katharine, I want to take this opportunity to say "Thank You". The training program (the Platinum  Concierge Package) that you provided is invaluable. It is so comprehensive that I didn't need the one on one phone call with you for additional information or clarification. Your training program has given me the confidence and knowledge that I needed to run a successful concierge business. I actually attended two training seminars conducted by other people prior to ordering your training program. They made me order your training program because their training was just a waste of my time and money. I will have my business up and running by mid-March. I can't thank you enough for the training that you provided. Words can not express my sincere appreciation and gratitude. Thanks so much!   Val Reynolds, Colossal Concierge and Personal Assistant Services

Katharine, Ron & Gary, I would like to say a big THANK YOU and my heartfelt appreciation for everything. I began researching on setting up my concierge business almost 2 years ago and I found Triangle Concierge. Due to some constraints, the plan was held back till today – I approached Triangle Concierge again- Their professional concierge training program by Triangle Concierge is invaluable. Katharine guided me, giving me direct information and advises about running this business. She is experienced, patient, quick and always so helpful. The concierge packages; the Tritrax software and the books (I love them all), they are a wealth of information and definitely “the key” to get started. I am targeting to have my business up and running by Oct.  THANK YOU AGAIN and we definitely keep in touch! Clarissa Goh, Prestige Concierge Pte. Ltd., Singapore

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