Cover Price: $17.95 U.S.

Triangle Price: $15.95

click here for the book's description and to read some reviews of the book.

“If you're looking to learn the basics of thinking like a concierge to deliver great customer service, this straightforward, no-nonsense easy-to-read book is for you!”  Tony Hsieh, CEO of Zappos.com

HARD COPY VERSION

The Concierge Manual, Revised Third Edition

By Katharine Giovanni

over Price - $29.95

Triangle's Price: $24.95 plus shipping

Thousands of copies sold!!

Click here for the book's details including a description of the book, table of contents and a sample chapter for you to read

To read some REVIEWS of the book, please click here

The Concierge Manual is astounding!  I'm pulling things from it that make it worth every penny, just in the website links that you give alone! The gentle wisdom and anecdotal experience that you convey in "The Concierge Manual" gives someone new to the business like me a wonderful feeling of receiving great parental guidance that is so rare these days - and which one could consider a lost art form in itself! Angela Marie Lambert, Fort Myers, FL

E-Book - immediate download

$19.95

Once you purchase the E-book, the PDF will  automatically download to your computer.