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bullet The Benefits bullet Our Clients
bullet Meet Katharine bullet Meet Ron
bullet Speaking Topics bullet History of the Company
 

 

 
 
 

Katharine is the world's leading concierge training expert and has appeared on ABC News Nightline as well as Woman's World Magazine, Forbes and The New  York Times to name just a few.

To read more about Katharine, please click here

To book Katharine for your next event, please contact her at 919-453-2850, or via email at kgiovanni@triangleconcierge.com

Please scroll down the page a bit to read about some of the programs Katharine can deliver to your group ...

 

Katharine can deliver keynote presentations, breakout sessions and both full and half day programs

 
    Concierge Training    
    Entrepreneurial Training    
    Motivational Workshops    
 
How To ACT like a Concierge!
Can be delivered as a full or half day program
To be a successful concierge you must first act like a concierge. When someone thinks about a concierge, you automatically assume that they will provide you with over-the-top customer service and will treat your customers like royalty.

In this incredible workshop, Katharine will teach your staff how to act like a concierge. They will learn about office and client etiquette, and will find out how important image is including your appearance, manners and even the way you speak. From the correct way to shake hands to customer service skills, we’ll show your staff how to act like a true concierge!

You don't necessarily have to be a concierge ... you just need to act like one !!!
 

I just wanted to take a moment to thank both of you for a job well done. You’re not just obviously experts in your field, but you are also very warm, honest, sincere and humorous individuals that the students in the Concierge and Customer Service Training classes could all relate to and because of that there was no hesitation on the student’s part to openly participate, which helped make these classes such a success. The training sharpened our employee’s current skills and also taught them new and improved ways of performing their jobs, which lends itself to better customer service and which ultimately will aid in distinguishing our Company from our competitors. Thanks again for everything. Kenneth C. Stuke, PHR, Vice President of Human Resources, Cammeby’s Management Company, LLC, Fresh Meadows, NY

 
The Concierge Workshop
Take your life to the next level and start your own successful concierge company!!! Our concierge training will help get you started FAST.

This fun and interactive workshop will teach you how to meet your goals and dreams fast, and will show you how to manifest more money and abundance! Watch your new company just soar to the top!!! This workshop, considered by many to be the best in the industry, will eliminate the guesswork and will provide you with all the information you need to get your company off the ground fast.

Triangle Concierge has been training concierge since 1998. Our acclaimed intensive training programs and services have been put to the test, and they work. We are one of the oldest concierge consulting companies in the U.S. and were actually the first company in the world to completely devote itself to training and informational services.

For those of you who are serious about meeting your life goals and dreams FAST, this is a workshop that you simply cannot afford to miss.

Katharine has over 25 years of experience that will guarantee you quality -- unmatched by anyone in the industry.

For more information, please click here

 

The seminar was truly rejuvenating, and while I was there representing 'the company, I gained personal growth and motivation as an added and unexpected bonus.  You're a great person, and down to earth and I truly thank you for the opportunity. Ginny Rinne, RD, LDN, Sodexho USA

 
The Entrepreneur Workshop
Can be delivered as a full or half day program
 
Never owned a business before?  Join Katharine in an information-packed workshop that will teach you everything you need to know about the business basics of starting your own business.

Learn how to get started including how to name your company, insurance needs, Legal Issues/Contracts, accounting issues and financial needs,  Office set-up requirements, designing and writing your brochure, sales kits, business plans, software requirements and how to do a website !

Katharine will also talk about fee setting, what kind of services should you provide, sales and marketing, The importance of customer service and why you need to be great at it , Public Relations - how to work with the media and networking.

If you've never owned a business before, you can't mission this!
 
Growing your Business from the Inside Out
Can be delivered as a keynote presentation, or short workshop
Learn how to access the files of your mind so that you can download the answers to all your business needs. Join Katharine Giovanni in this incredible session where she will show you how to grow your business from the inside out!

What inspires you? Katharine will teach you how to apply what you love with what you do! Do you want to be prosperous? Then you must begin to THINK prosperous!

Katharine will also talk about Customer Service. What do your customers and employees really want? Good customer service. Treat your clients AND employees like you want to be treated and watch your business soar to the top! This is an incredible life-changing workshop.

In a nutshell ... change the inside and your world will change on the outside. The outside reflects what is going on in the inside.

During this workshop, Katharine will talk about …
The incredible story behind Triangle Concierge  
Katharine Giovanni's 7-step formula to success  
The new business paradigm  
Self-talk … how you talk to yourself directly affects how you talk to your customers  
Business goals … worded correctly and your sales can increase fast  
Intuition … learning how to trust it  

You have to move beyond the traditional way of doing things. You must begin to think higher and farther!!!  If you want your company to rise about the rest … then you must market within first, then clients will be running to your door!  Katharine's incredible 7-Step Formula will help your company soar to the top !

 

Do you need a Speaker for your next conference or event?

Please visit www.katharinegiovanni.com for more information