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Katharine is the world's leading concierge training expert and has appeared on
ABC News Nightline as well as
Woman's World Magazine,
Forbes and
The New York Times to name just a few.
To read more about
Katharine, please
click here
To book Katharine for your next event, please contact her at 919-453-2850, or via email at kgiovanni@triangleconcierge.com
Please scroll down the page a bit to
read about some of the programs Katharine can
deliver to your group ...
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Katharine can deliver keynote
presentations, breakout sessions
and both full and half day
programs |
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Concierge Training |
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Entrepreneurial Training |
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Motivational Workshops |
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| How To ACT like a Concierge! |
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| Can be delivered as a full or half day program |
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To be a successful concierge you must first act like a concierge. When someone thinks about a concierge, you automatically assume that they will provide you with over-the-top customer service and will treat your customers like royalty.
In this incredible workshop, Katharine will teach your staff how to act like a concierge. They will learn about office and client etiquette, and will find out how important image is including your appearance, manners and even the way you speak. From the correct way to shake hands to customer service skills, we’ll show your staff how to act like a true concierge!
You don't necessarily have to be a concierge ... you just need to act like one !!! |
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I just wanted to take a moment to
thank both of you for a job well
done. You’re not just obviously
experts in your field, but you are
also very warm, honest, sincere and
humorous individuals that the
students in the Concierge and
Customer Service Training classes
could all relate to and because of
that there was no hesitation on the
student’s part to openly
participate, which helped make these
classes such a success. The training
sharpened our employee’s current
skills and also taught them new and
improved ways of performing their
jobs, which lends itself to better
customer service and which
ultimately will aid in
distinguishing our Company from our
competitors. Thanks again for
everything.
Kenneth C. Stuke, PHR, Vice
President of Human Resources,
Cammeby’s Management Company, LLC,
Fresh Meadows, NY |
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| The Concierge Workshop |
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Take your life to the next level and start your own successful concierge company!!! Our concierge training will help get you started FAST.
This fun and interactive workshop will teach you how to meet your goals and dreams fast, and will show you how to manifest more money and abundance! Watch your new company just soar to the top!!! This workshop, considered by many to be the best in the industry, will eliminate the guesswork and will provide you with all the information you need to get your company off the ground fast.
Triangle Concierge has been training concierge since 1998. Our acclaimed intensive training programs and services have been put to the test, and they work. We are one of the oldest concierge consulting companies in the U.S. and were actually the first company in the world to completely devote itself to training and informational services.
For those of you who are serious about meeting your life goals and dreams FAST, this is a workshop that you simply cannot afford to miss.
Katharine has over 25 years of experience that will guarantee you quality -- unmatched by anyone in the industry. |
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For more information, please click here
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The seminar was truly rejuvenating, and while I was there representing 'the company, I gained personal growth and motivation as an added and unexpected bonus. You're a great person, and down to earth and I truly thank you for the opportunity.
Ginny Rinne, RD, LDN, Sodexho USA |
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| The Entrepreneur Workshop |
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| Can be delivered as a full or half day program |
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Never owned a business before? Join Katharine in an information-packed workshop that will teach you everything you need to know about the business basics of starting your own business.
Learn how to get started including how to name your company, insurance needs, Legal Issues/Contracts, accounting issues and financial needs, Office set-up requirements, designing and writing your brochure, sales kits, business plans, software requirements and how to do a website !
Katharine will also talk about fee setting, what kind of services should you provide, sales and marketing, The importance of customer service and why you need to be great at it , Public Relations - how to work with the media and networking.
If you've never owned a business before, you can't mission this! |
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| Growing your Business from the Inside Out |
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| Can be delivered as a keynote presentation, or short workshop |
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Learn how to access the files of your mind so that you can download the answers to all your business needs. Join Katharine Giovanni in this incredible session where she will show you how to grow your business from the inside out!
What inspires you? Katharine will teach you how to apply what you love with what you do! Do you want to be prosperous? Then you must begin to THINK prosperous!
Katharine will also talk about Customer Service. What do your customers and employees really want? Good customer service. Treat your clients AND employees like you want to be treated and watch your business soar to the top! This is an incredible life-changing workshop.
In a nutshell ... change the inside and your world will change on the outside. The outside reflects what is going on in the inside.
During this workshop, Katharine will talk about …
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The incredible story behind Triangle Concierge |
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Katharine Giovanni's 7-step formula to success |
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The new business paradigm |
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Self-talk … how you talk to yourself directly affects how you talk to your customers |
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Business goals … worded correctly and your sales can increase fast |
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Intuition … learning how to trust it |
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You have to move beyond the traditional way of doing things. You must begin to think higher and farther!!! If you want your company to rise about the rest … then you must market within first, then clients will be running to your door! Katharine's incredible 7-Step Formula will help your company soar to the top !
Do you need a Speaker for your next conference or event?
Please visit www.katharinegiovanni.com for more information |
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