Our Clients ...

Triangle Concierge has been called the world’s leading concierge training and consulting company, and that’s no exaggeration. Shortly after opening its doors in the fall of 1998, Triangle Concierge became the first company in the world to offer concierge consulting. Since then, Triangle has gone on to provide consulting services to individuals and companies in every state in the United States, and 40 countries around the world.

The key to our success? It’s a mixture of honesty, fairness, and over-the-top customer service delivered by a first-rate team.

Katharine Giovanni, international concierge training expert and award winning author, has been training companies and individuals in this field since 1998.  During this time, she’s helped three main groups of people. Due to non-disclosure agreements, we can’t provide you with details; however, we can outline the basics.

Katharine has trained thousands of individuals from all over the world who wished to start their own company. 

She has trained and consulted with companies from all over the world who were looking to create an in-house concierge department to offer to their employees and/or clients as part of their benefits package. These include national retail stores, travel agencies, hospitals, hotels and banks to name just a few. They were one and two day training sessions designed to help them with the logistics of starting a concierge service for their employees and/or clients. We’ve also trained phone banks, security guards, and doormen.

Katharine has trained and consulted with real estate management companies looking to roll a concierge service out to their residents. These sessions are generally rolled out in stages. The first stage is a logistical nuts and bolts training session designed to help them set everything up. We discuss all the staffing and logistics and iron out all the details. Later, she was brought back to train their staff.

Katharine has also trained and consulted with several national concierge companies who hired us to come in and evaluate their operations and help them achieve greater success. She spent a week with one company in particular, evaluating their entire operation and training their phone bank staff.

Triangle Concierge has clients from all over the world including ...

	Australia		France		Latvia		Slovenia
	Bahrain		Greece		Lithuania		South Africa
	Belgium		Guatemala		Malaysia		South Korea
	Brazil		Holland		Mexico		Spain
	Canada		Hungary		New Zealand		Sweden
	China		India		Norway		Switzerland
	Costa Rica		Ireland		Peru		The Netherlands
	Czech Republic		Italy		Poland		Turkey
	Denmark		Israel		Romania		United Arab Emirates
	Egypt		Jamaica		Russia		Venezuela
	England		Japan		Singapore

... just to name a few