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Our Clients

 

Triangle Concierge has been called the world’s leading concierge training and consulting company, and that’s no exaggeration. Shortly after opening its doors in the fall of 1998, Triangle Concierge became the first company in the world to offer concierge consulting. Since then, Triangle has gone on to provide consulting services to individuals and companies in every state in the United States, and 40 countries around the world.

The key to our success? It’s a mixture of honesty, fairness, and over-the-top customer service delivered by a first-rate team.

Katharine Giovanni, international concierge training expert and award winning author, has been training companies and individuals in this field for over twelve years. During this time, she’s helped three main groups of people. Due to non-disclosure agreements, we can’t provide you with details; however, we can outline the basics.

Katharine has trained thousands of individuals from all over the world who wished to start their own company. 

She has trained and consulted with companies from all over the world who were looking to create an in-house concierge department to offer to their employees and/or clients as part of their benefits package. These include national retail stores, travel agencies, hospitals, hotels and banks to name just a few. They were one and two day training sessions designed to help them with the logistics of starting a concierge service for their employees and/or clients. We’ve also trained phone banks, security guards, and doormen.

Katharine has trained and consulted with real estate management companies looking to roll a concierge service out to their residents. These sessions are generally rolled out in stages. The first stage is a logistical nuts and bolts training session designed to help them set everything up. We discuss all the staffing and logistics and iron out all the details. Later, she was brought back to train their staff.

Katharine has also trained and consulted with several national concierge companies who hired us to come in and evaluate their operations and help them achieve greater success. She spent a week with one company in particular, evaluating their entire operation and training their phone bank staff.

 If you want to be the best, then you should train with the best in the business

 
 

 

Triangle Concierge has clients from all over the world including ...

Australia

France Latvia Slovenia
Bahrain Greece Lithuania South Africa
Belgium Guatemala Malaysia South Korea
Brazil Holland Mexico Spain
Canada Hungary New Zealand Sweden
China India Norway Switzerland
Costa Rica Ireland Peru The Netherlands
Czech Republic Italy Poland Turkey
Denmark Israel Romania United Arab Emirates
Egypt Jamaica Russia Venezuela
England Japan Singapore    


just to name a few.