I was teaching a concierge workshop
a while back and was reminded of a story from my youth. So at the urging of my clients David and Vincent, I would like to tell it to you. I hope it will inspire you all to find your own lighthouse and to thank them.
Everyone knows that the lighthouse is there to guide ships safely into the harbor. What many don't know is that this idea can be applied to people as well. Everyone has a lighthouse in their life. These lighthouses are people who guide us through the storms of life and provide a light for us to follow out of the darkness. They show you how to negotiate the “rocks” and navigate through the fog and severe storms that come along in your life. Without them, we would almost certainly crash on the rocks.
I know I would have.
I have had four lighthouses in my life. Without these incredible people, I wouldn’t be here with you today and would have crashed on the rocks long ago. I could go on and on about these people and what they have done for me, but it’s the story of my very first lighthouse that I would like to share with you today …
It was a stormy night in New York City sometime in the late 1960’s. The wind was roaring around the street corners and the rain was pouring down onto the sidewalk in sheets. On this particular night, my elderly great grandmother was trying to get home from the grocery store. She was attempting to walk down Park Avenue and had her cane in one hand and her little bag of groceries in the other. Walking was hard for her on a good day, so a rainy and windy one made it almost impossible. When she was about halfway home, a long black stretch limousine pulled up to the curb and stopped next to her. The door opened and a woman got out of the car. Ignoring the rain that soon soaked her through, she walked right up to my great grandmother and gently asked her if she could give her a ride home. Shortly after, my great grandmother was settled comfortably into one of the seats and was driven home.
The woman?
Carol Burnett.
As a child, I used to listen to my parents tell this story and I can distinctly remember deciding to become just like Carol Burnett when I grew up. The money and fame aspect of her life meant nothing to me … it was her other traits that I aspired to. The love and genuine compassion that Carol Burnett showed to my great grandmother that night was the person that I wanted to be. I wanted to be funny and loving. I wanted to help people and be warm and honest. Ms. Burnett was my lighthouse, and her bright light guided me through my youth. As I navigated through the many rocks and storms that came up during my life, I kept my eye on Carol Burnett and always knew that I would make it through. I knew that I could become a good person like she did if I just kept my eye on her light and trusted my intuition.
Many years later, when I was about 8 months pregnant with my first son, I finally found the chance to pass it forward. I was headed to the grocery store when I saw this little old lady pushing a cart filled with groceries. She had twisted and thin little legs and seemed to struggle with each step. So I pulled my car over to the side of the road and got out with the intention of helping the woman home. As I walked up to her, I offered my help and guess what happened?
She hit me on the head with her umbrella and screamed “I can do it myself!”
Ah well … I suspect Carol Burnett will see the humor in this! I laughed until tears came to my eyes and got back into my car and drove home. It was certainly a nice first try!
Now that I’m all grown up, I like to believe that I did indeed become that person … warm, loving, honest and compassionate all combined with a good sense of humor. I have indeed passed it forward many times since those days long ago, and I hope to continue to do so in the future … although I do hope that I don’t get hit on the head again with an umbrella!
My first lighthouse gave me a positive direction to walk when I could have so easily taken the wrong path. My childhood and teenage years were dark ones filled with a dysfunctional family, fear and anger. My lighthouse showed me where to walk during the storms that followed over the years, and she made me laugh when I needed some extra light. I watched as she went through her own trials and tribulations with dignity, love, grace and incredible courage. I have tried to do the same when my own trials came across my path. I could have walked in all sorts of directions in those early formative years, but her light showed me the way. As time went on, several more lighthouses appeared to guide me through and I have finally made it safely to the harbor.
Now let’s talk about each one of you. Who were the lighthouses of your life? How did they help you get across the ocean? Each one of us has had a lighthouse to guide us through life, and I think it’s important to look back and see them so that we can give them our thanks and our love.
Today, I like to think that I’m a lighthouse. My life’s work is to guide people safely to their harbors so that they can live a life of peace, love and prosperity. I think everyone should be a lighthouse for someone because the light that you share could change their life forever. Just like Carol Burnett saved mine … and she doesn’t even know it.
Oprah Winfrey, who is the world's most brilliant lighthouse, puts it perfectly ...
Real integrity is doing the right thing, knowing that nobody's going to know whether you did it or not.
Well I know what Carol Burnett did, and I also know that it most likely saved my life. Someday I hope to thank Carol Burnett in person, but in the meantime allow me to just say this …
Thank you Carol Burnett for being my lighthouse. Thank you for giving me a direction to walk and a light to guide me through. I will carry you in my heart forever. You have my deepest love and my eternal thanks.
Copyright 2007 by Katharine Giovanni
About the Author:
Katharine Giovanni, the world's leading
international concierge training
expert, has been training concierge
for over a decade. She is Triangle
Concierge's senior trainer and
speaker, and is the author of their
best-selling books Going
Above and Beyond and
The Concierge Manual.
Katharine has traveled around the
country teaching workshops to
groups, individuals and
corporations. She has appeared
in dozens of newspaper articles,
magazines, radio and TV shows around
the country including ABC News
Nightline, CBS News, ABC News, Delta
Airlines Sky Radio, the Wall
Street Journal, Forbes, The New York Times
and Conde Naste to name a few. Raised in New York City, Katharine
has a B.A. from Lake Forest College
and currently lives in North
Carolina with her husband Ron and
two children. Katharine is a member
of the National Speakers
Association. She can be reached
through her websites at
www.triangleconcierge.com
or
www.katharinegiovanni.com |
