52 Ways to use a Concierge

Concierge desk52 Ways to use a Concierge

By Katharine C. Giovanni, CCS

 

One of the questions I get asked by the media is what does a concierge do?  The quick answer is that a concierge will do anything as long as it’s legal, moral and ethical.

Everyone single one of us tries to squeeze 36 hours into a 24 hour day, and when you do that you inevitably don’t do it very well. You get stressed …

Which leads to tired …

Which leads to not eating healthy because you’re craving “comfort” food …

Which leads to sickness.

Not good!

A concierge is here to do the things that you have to, leaving you the time to do the things that you want to like spending more time with family and friends, putting more time in at the office, or relaxing with a good book!

That being said, below is a list of 52 ways you can use a concierge. Since the real list of what a concierge can do for you is endless, the list below is merely here to get you started.

  1. Obtaining tickets to concerts, special events and sporting events
  2. Transportation Services – train, plane or automobiles … concierge can get it!
  3. Travel and Vacation Planning
  4. Business Referral Service – need a landscaper or a plumber?
  5. Restaurant Recommendations and/or Reservations
  6. Pet services
  7. Internet Research – need research done and you don’t have the time to do it?
  8. Personalized shopping and delivery
  9. Running to the post office
  10. Dry cleaning pick-up and/or delivery
  11. Grocery shopping
  12. Running to the hardware store
  13. Senior care
  14. Modified house sitting – need someone to wait for the service technician while you’re at work?
  15. Picking up or returning a gift
  16. Meal Delivery
  17. Home Inventory – video the contents of your home and keep it in your safe deposit box
  18. Bill paying
  19. Auto Maintenance
  20. Home Organization
  21. Notary Services – many concierge area a traveling notary and can actually come to you.
  22. House Cleaning Services
  23. Courier/Delivery Services
  24. Delivering lunch to nurses and doctors at the hospital
  25. Delivering a Meal – breakfast, lunch or dinner
  26. Prescription Pick-up and delivery
  27. Repair and Service Calls
  28. Returning a library book or a video
  29. Sick Care – sick in bed? Call a concierge and they’ll do your errands, arrange for dinner to be delivered and can be on hand to help your family out
  30. New Mommy Services
  31. Meeting and Event Planning; private parties
  32. Personal Chef Services
  33. Single Parent Helper
  34. Employee Relocation Services
  35. Gift baskets and Flower Delivery
  36. Landscaping Services
  37. Special Day Reminder Service
  38. Charter a Private Jet, Yachts or Helicopter
  39. Hire a concierge to assist you at your event, wedding or conference – also called “event concierge” and “wedding concierge”
  40. Need Security?  They’ll hire a security company to assist you.
  41. Day Spa Services
  42. Fashion and/or Stylist Consultant
  43. Nanny Services
  44. Estate Planning
  45. Arrange for your Tee Time at the golf club
  46. Book your appointments for you
  47. Hire a Butler
  48. New to the area?  A concierge will give you a tour of the town
  49. Catering Services
  50. Get Away Weekends
  51. Office help
  52. Moving assistance – let your concierge unpack those boxes and put it all away!!  All you’ll need to unpack is your toothbrush.

If you are looking to hire a concierge, then I suggest you visit www.ICLMA.org and check out our international concierge directory.

For people who are looking to be a concierge, please visit www.triangleinternational.com

About the Author: Katharine is a two-time award-winning author and the world’s leading concierge trainer and consultant as well as a Certified Concierge Specialist (CCS) and motivational Speaker. She is one of the founders of Triangle International and is the Founder of the International Concierge and Lifestyle Management Association (ICLMA). Katharine is also the author of several business books including her two-time award winning book Going Above and Beyond and The Concierge Manual.

If you wish to re-print this article, that’s fine. Just include the biography at the end of the article. Thank you!

copyright © 2014 by Katharine C. Giovanni

6 thoughts on “52 Ways to use a Concierge

  1. This is really a very good way to let people know what a concierge is and can do for them. So often when we tell people that we are concierges the question usually come back. What is a Concierge? This really helps us as well as them.

    Thank you for all you do to help us to grow.

  2. Pingback: 52 Ways to Use a Concierge | Just Ask Us Concierge

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  4. Great article Katharine, would expect nothing less from you! lol. Thank you for taking of your valuable time to share this w/all who are struggling to make a go of it, esp. in this current economic climate. You honestly are the tops! BTW, great-looking new website!
    Doug Cook

  5. Katharine: Happy New Year!!!! All of us Concierges, young and not so young, can count on you for words of advice and inspiration. Just a word from you is like a breath of fresh air. Keep us under your wings! Many thanks and may God continue to bless you so that you can be a blessing to all of us.

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